Robot vacuums & cleaning robots repair

We confirm before you send anything Diagnosis and quote first Rijnstraat 76-H, Amsterdam

Robot vacuums combine a battery, drive motors, navigation sensors and often a docking station that empties and washes the robot. When one stops cleaning, gets lost or will not charge, the cause is usually a worn part or a failed sensor rather than the whole machine. Send us the model and the fault and we confirm whether it can be repaired before you bring or ship anything.

Send a request

Brands we currently handle

Only brands switched on for this category are listed. A brand that is not listed may still be possible: ask before you send anything.

Bissell
Dreame
Dyson
Ecovacs
eufy
iRobot Roomba
Kärcher
LG
Miele
MOVA
Narwal
Roborock
Samsung
Saros Part of Roborock
Shark
SwitchBot
Vorwerk
X Series Part of Dreame
Xiaomi Robot

Device types

Robot vacuum cleaners
Robot vacuum and mop combinations
Self-emptying docking stations
Automatic mop washing and drying stations
Premium cordless vacuum cleaners
Wet-and-dry floor cleaners
Commercial cleaning robots
Robot batteries and charging stations

Availability depends on the model and on parts.

Typical problems

Battery drains fast or will not charge
Wheel or drive motor stuck, noisy or not turning
Navigation fails: lidar, bumper or cliff-sensor errors
Main brush or suction motor fault
Robot does not dock, or charging contacts are corroded
Docking station faults: pump, dust bag or mop washing
Motherboard or firmware faults, app will not connect

How it works

1
Send a request

Use the form below with the brand, model and a description of the fault. Photos help.
2
We confirm

We tell you whether we can repair it, before you bring or send anything.
3
Hand it over

Bring it, send it by post or agree on-site service, whichever is available for your device.
4
Diagnosis and quote

We find the fault and send a quote. Nothing is repaired until you approve it.
5
Repair and test

After approval we repair the device and test it before it goes back to you.

Diagnosis and quotation

A quote follows the diagnosis. If a diagnostic fee applies to your device, we tell you before we start. Prices depend on the model, the fault and the parts, so no price is shown here unless it has been verified.

Handover options

We confirm the handover options for your device when you send a request.

Questions about Robot vacuums & cleaning robots repair

Is it worth repairing a robot vacuum?

Often, when the fault is a battery, a wheel or a brush motor. After the diagnosis we tell you whether the repair makes sense compared with the price of a new unit.

Do I need to send the docking station as well?

Only if the fault is in the dock. Tell us what you notice and we say which parts we need to see.

How do I send a repair request?

Use the form on this page with the brand, model and a description of the fault. We reply to say whether we can repair it before you bring or send anything.

Do I pay for a diagnosis?

If a diagnostic fee applies to your device, we tell you before we start. We only begin work after you have approved the quote.

My brand or model is not listed. Can I still ask?

Yes. The list shows what is switched on today. Other brands and models are sometimes possible, so ask first.

What happens to the data on my device?

Make a backup first. We cannot guarantee that data survives a hardware repair.

Related categories

Robotic lawn mowers & outdoor robots Premium home appliances

Send a repair request

Tell us what you have and what is wrong. We reply by email to say whether we can repair it.

Name

Phone (optional)

Brand

Model or model number

How would you like to hand it over?

What is wrong?

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