SafePal Repairs
Step 2 — Choose your model
2 models
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A hardware wallet that will not charge, shows no picture or does nothing after a drop is an electronics problem, and that can be repaired. Blue Apple in Amsterdam works on the brands below at a fixed price.
We never ask for your recovery phrase. Not at drop-off, not during the repair, never. Anyone who does ask for it is not to be trusted.
SafePal repair prices and turnaround
These are the most requested SafePal repairs at our workshop in Amsterdam, showing the lowest price across the range and the average time the repair takes in house. A free diagnosis comes first; you hear the price before we start.
| Repair | From | Average time | Models |
|---|---|---|---|
| Logic board | € 200,00 | 240 min | 2 |
| Locked device / data recovery | Free | 2880 min | 2 |
| Diagnosis | Free | 15 min | 2 |
| Power button | € 200,00 | 90 min | 2 |
| Charging port | € 200,00 | 120 min | 2 |
| Blue Apple battery | € 200,00 | 90 min | 2 |
| Screen repair | € 200,00 | 90 min | 2 |
Prices vary by model — pick your device above for the exact price. All repairs include VAT and warranty.
Frequently asked questions about SafePal repair
Will you ask for my recovery phrase?
No. Never, for any reason. There is no repair that requires those words.
Is a repair worth it if I still have my recovery phrase?
Usually not: with the phrase you can set up a new wallet in a few minutes. A repair is mainly worth it if you no longer have that phrase, or you are attached to this device.