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Blue Apple

VR & spatial computing repair

We confirm before you send anything Diagnosis and quote first Rijnstraat 76-H, Amsterdam

VR headsets combine batteries, tracking cameras, lenses and displays in a very compact body. Typical failures are charging ports, batteries, sensors and cooling fans. We only take on models for which parts and tools are actually available, and tell you after inspection whether a repair is practical.

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Brands we currently handle

Only brands switched on for this category are listed. A brand that is not listed may still be possible: ask before you send anything.

Device types

Availability depends on the model and on parts.

Typical problems

How it works

  1. 1

    Send a request

    Use the form below with the brand, model and a description of the fault. Photos help.

  2. 2

    We confirm

    We tell you whether we can repair it, before you bring or send anything.

  3. 3

    Hand it over

    Bring it, send it by post or agree on-site service, whichever is available for your device.

  4. 4

    Diagnosis and quote

    We find the fault and send a quote. Nothing is repaired until you approve it.

  5. 5

    Repair and test

    After approval we repair the device and test it before it goes back to you.

Diagnosis and quotation

A quote follows the diagnosis. If a diagnostic fee applies to your device, we tell you before we start. Prices depend on the model, the fault and the parts, so no price is shown here unless it has been verified.

Handover options

We confirm the handover options for your device when you send a request.

Questions about VR & spatial computing repair

Which headsets can you repair?
Only models for which parts and tools are available. Ask first and we confirm per model.
Is a swollen battery dangerous?
It can be. Stop using and charging the device and contact us before sending it.
How do I send a repair request?
Use the form on this page with the brand, model and a description of the fault. We reply to say whether we can repair it before you bring or send anything.
Do I pay for a diagnosis?
If a diagnostic fee applies to your device, we tell you before we start. We only begin work after you have approved the quote.
My brand or model is not listed. Can I still ask?
Yes. The list shows what is switched on today. Other brands and models are sometimes possible, so ask first.
What happens to the data on my device?
Make a backup first. We cannot guarantee that data survives a hardware repair.

Related categories

Send a repair request

Tell us what you have and what is wrong. We reply by email to say whether we can repair it.

We use your details only to answer your request. Read our privacy policy.

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