VR & spatial computing repair
VR headsets combine batteries, tracking cameras, lenses and displays in a very compact body. Typical failures are charging ports, batteries, sensors and cooling fans. We only take on models for which parts and tools are actually available, and tell you after inspection whether a repair is practical.
Brands we currently handle
Only brands switched on for this category are listed. A brand that is not listed may still be possible: ask before you send anything.
- Magic Leap
- Meta
- Microsoft
- Pimax
- Varjo
- Vision Pro Part of Apple
- Vive Part of HTC
Device types
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Professional mixed-reality headsets
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Enterprise spatial-computing devices
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VR tracking systems
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Professional motion-tracking equipment
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High-end VR accessories
Availability depends on the model and on parts.
Typical problems
- USB-C or charging port faults
- Battery wear or swelling
- Tracking sensor or camera faults
- Fan and cooling faults
- Display or lens faults
- Controller electronics faults: buttons and thumbsticks
How it works
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1
Send a request
Use the form below with the brand, model and a description of the fault. Photos help.
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2
We confirm
We tell you whether we can repair it, before you bring or send anything.
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3
Hand it over
Bring it, send it by post or agree on-site service, whichever is available for your device.
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4
Diagnosis and quote
We find the fault and send a quote. Nothing is repaired until you approve it.
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5
Repair and test
After approval we repair the device and test it before it goes back to you.
Diagnosis and quotation
A quote follows the diagnosis. If a diagnostic fee applies to your device, we tell you before we start. Prices depend on the model, the fault and the parts, so no price is shown here unless it has been verified.
Handover options
We confirm the handover options for your device when you send a request.
Questions about VR & spatial computing repair
Which headsets can you repair?
Is a swollen battery dangerous?
How do I send a repair request?
Do I pay for a diagnosis?
My brand or model is not listed. Can I still ask?
What happens to the data on my device?
Related categories
Send a repair request
Tell us what you have and what is wrong. We reply by email to say whether we can repair it.