- Who
- Blue Apple
- Where
- Rijnstraat 76-H, 1079 HK Amsterdam
- Warranty
- Lifetime warranty on the functioning of the replaced part, per our in-store terms.
- Opening hours
- Monday 11:00–18:00, Tuesday–Friday 10:00–18:00, Saturday 10:00–16:00, Sunday closed.
Frequently asked questions about Joy-Con Controllers repair
How long does a Controller repair on a Joy-Con Controllers take?
A Controller repair on this Joy-Con Controllers typically takes ± 30 minutes. More involved work can take longer — we tell you before we start, and you can wait in the shop for the shorter jobs.
How much does a Controller repair on a Joy-Con Controllers cost?
A Controller repair on the Joy-Con Controllers is €47,20 including VAT and labour, and typically takes ± 30 minutes. You see the price before we start.
Does Blue Apple provide a warranty on Joy-Con Controllers repairs?
Lifetime warranty on the functioning of the replaced part, per our in-store terms.
Can I have my Joy-Con Controllers collected?
Yes. With pickup and delivery in Amsterdam we collect your Joy-Con Controllers and bring it back repaired.
Repairing your Joy-Con Controllers
What tends to go wrong on this device, what each repair involves, and what to do before you bring it in. Prices for your model are in the list above.
What is your Joy-Con Controllers doing?
Find the symptom that matches and it will take you to the repair that answers it. Not sure? The diagnosis is free, so you do not have to work it out yourself.
What each repair involves
Controller repair — Joy-Con Controllers € 47,20
Drift comes from a worn sensor in the stick with dirt in it, and it is wear rather than anything you did. Cleaning sometimes buys time, but once the drift comes back the part is finished and the stick is replaced — which is a good deal cheaper than a new controller.
You might notice
- The character moves while you are not touching the stick
- A button needs pressing hard
- The controller disconnects during play
What we check first
Which stick or button is at fault, whether it is drift or a dead zone, and whether the battery still holds a charge.
Tested before you get it back
Both sticks across their full range · Every button and trigger · The controller holds its connection
Before you bring it in
None of this is required — you can walk in without doing any of it. It just makes the visit shorter and, in one case, protects your device.
- 1 Back up if you still can, through iCloud, a computer or whatever you normally use. Most repairs leave your storage untouched, but a device that has already taken a knock is exactly the one you want a copy of.
- 2 Bring it charged if it still powers on. A device with some charge can be tested properly before and after the work, which saves a second visit.
- 3 Take off the case and any screen protector, and bring them with you rather than leaving them on.
- 4 If the complaint is about charging, bring your own cable and adapter. The fault is in one of those often enough that it is worth five minutes to rule them out.
- 5 Know your passcode, and your Apple ID or Google account details if the device asks for them. We cannot test a repair on a device nobody can unlock.
How the repair works
-
1
Free diagnosis
We establish what is actually wrong rather than what it looks like, because a device that will not charge and a device that will not turn on often have the same cause and different fixes.
-
2
Price and options first
You hear what it costs and, where there is a choice of part, what each one means, before anything is opened. If we think the repair is not worth it, we say so then.
-
3
The repair
On a phone, most of the common jobs are done while you wait. A tablet, laptop, watch or console is left with us, and you are told at drop-off roughly how long it will be.
-
4
Testing
The part we fitted is tested, and so is everything around it that the work could have disturbed.
-
5
Collection
Come and get it, or have it collected and returned if you would rather not make the trip. Whatever we replaced carries a warranty, set out in our terms.
What we test before you get it back
Only the things the work could have affected. A list of everything on the device would look thorough and mean nothing.
- Both sticks across their full range
- Every button and trigger
- The controller holds its connection
Repair or replace?
Repairing usually makes sense when
- The device works apart from the one thing that is broken.
- A single part is at fault, and it is one that comes off on its own.
- The repair costs a fraction of a replacement.
- You want to keep this device, and what is on it.
Worth a diagnosis before deciding when
- Several things are wrong at once, which often means one underlying cause.
- Liquid has been involved, because what can be saved depends on what the board looks like inside.
- The fault is on the board, where the work is longer and the outcome is less predictable.
- The physical damage is extensive — a bent frame or a case that no longer closes changes what is possible.
We will not tell you to repair something that is not worth repairing. On an older device with an expensive part, the honest answer is sometimes to put the money towards a replacement, and you will hear that from us.
Why bring a Joy-Con Controllers to Blue Apple
The price before the work
Your model has a price per repair on this page. Where a price cannot be known in advance — liquid damage, board-level faults — you get it after the free diagnosis, and it does not move afterwards.
Board-level repair
Most workshops swap whole assemblies and send a board fault elsewhere. We trace the fault to the component and replace that, which is cheaper and keeps your own board, and usually your own data, in the device.
A choice of part where one exists
Where more than one quality of screen or battery is available for your model, you choose, and you see the price of each before deciding.
An honest no
When a repair costs more than the device is worth, or the odds are poor, we tell you before you commit. The diagnosis is free either way.
In Amsterdam Zuid
Rijnstraat 76-H in the Rivierenbuurt, walking distance from Amsterdam RAI. Collection and return, or insured post, if you cannot come in.
Is your repair not listed?
Request a quote and we will let you know what repairing your Joy-Con Controllers costs. Can't come by? We collect your device in Amsterdam, or you post it to us for free.