Smart-home & building automation repair

We confirm before you send anything Diagnosis and quote first Rijnstraat 76-H, Amsterdam

Building-automation hardware sits behind the walls and fails in its power supplies, communication interfaces and input/output modules. We repair the hardware only; programming, commissioning and system design stay with your installer. Send the exact model and a description of the fault.

Specialist equipment: we confirm per device whether we can repair it.

Good to know

Hardware only. Programming, commissioning and system design are not part of the repair.

Send a request

Brands we currently handle

Only brands switched on for this category are listed. A brand that is not listed may still be possible: ask before you send anything.

2N
ABB
Axis Communications
Control4
Crestron
DoorBird
Gira
HID
Jung
Lutron
Paxton
Schneider Electric
Somfy

Device types

Smart-home controllers
Building automation controllers
Lighting-control systems
Motorised blind controllers
Video intercom systems
Access-control controllers
Commercial automation gateways
Professional home-cinema control systems

Availability depends on the model and on parts.

Typical problems

Power-supply faults
Control-board faults
Communication-interface faults (bus or network)
Network connectivity faults
Faulty input/output modules
Relay or dimmer-module faults
Intercom camera or speaker faults

How it works

1
Send a request

Use the form below with the brand, model and a description of the fault. Photos help.
2
We confirm

We tell you whether we can repair it, before you bring or send anything.
3
Hand it over

Bring it, send it by post or agree on-site service, whichever is available for your device.
4
Diagnosis and quote

We find the fault and send a quote. Nothing is repaired until you approve it.
5
Repair and test

After approval we repair the device and test it before it goes back to you.

Diagnosis and quotation

A quote follows the diagnosis. If a diagnostic fee applies to your device, we tell you before we start. Prices depend on the model, the fault and the parts, so no price is shown here unless it has been verified.

Handover options

We confirm the handover options for your device when you send a request.

Questions about Smart-home & building automation repair

Will my programming be lost when the device is repaired?

We cannot promise that settings survive a hardware repair. Ask your installer to export the project first, if the device still works.

Do you repair KNX devices?

Possibly, depending on the device. Send the exact model number and the fault and we confirm whether it is practical.

How do I send a repair request?

Use the form on this page with the brand, model and a description of the fault. We reply to say whether we can repair it before you bring or send anything.

Do I pay for a diagnosis?

If a diagnostic fee applies to your device, we tell you before we start. We only begin work after you have approved the quote.

My brand or model is not listed. Can I still ask?

Yes. The list shows what is switched on today. Other brands and models are sometimes possible, so ask first.

What happens to the data on my device?

Make a backup first. We cannot guarantee that data survives a hardware repair.

Related categories

CCTV, DVR, NVR & surveillance systems

Send a repair request

Tell us what you have and what is wrong. We reply by email to say whether we can repair it.

Name

Phone (optional)

Brand

Model or model number

How would you like to hand it over?

What is wrong?

We use your details only to answer your request. Read our privacy policy.