Available repairs
€79,00Cleaning
Logic board
Diagnosis
Water damage
Charging port
Blue Apple battery
Screen repair
Lens glass
Image sensor
Door & waterproof seal
- Who
- Blue Apple
- Where
- Rijnstraat 76-H, 1079 HK Amsterdam
- Warranty
- Lifetime warranty on the functioning of the replaced part, per our in-store terms.
- Opening hours
- Monday 11:00–18:00, Tuesday–Saturday 10:00–18:00, Sunday closed.
Frequently asked questions about Andere actiecamera repair
How quickly is the Andere actiecamera repaired?
Most repairs are completed the same day. We always inform you about the expected time.
Does Blue Apple provide a warranty on Andere actiecamera repairs?
Yes, we provide a warranty on all repairs we carry out.
Repairing your Andere actiecamera
What tends to go wrong on this device, what each repair involves, and what to do before you bring it in. Prices for your model are in the list above.
What is your Andere actiecamera doing?
Find the symptom that matches and it will take you to the repair that answers it. Not sure? The diagnosis is free, so you do not have to work it out yourself.
- “The glass is cracked” Screen repair →
- “The screen is black but it still rings or vibrates” Screen repair →
- “Touch does not respond, or taps by itself” Screen repair →
- “There are green, pink or white lines across the display” Screen repair →
- “Part of the image is missing or discoloured” Screen repair →
- “The battery drains much faster than it used to” Blue Apple battery →
- “It shuts down suddenly with charge left” Blue Apple battery →
- “It only works while plugged in” Blue Apple battery →
- “It gets warm while charging” Blue Apple battery →
- “The screen or the back is starting to lift” Blue Apple battery →
- “It only charges if the cable is held at a certain angle” Charging port →
- “It has stopped charging altogether” Charging port →
- “The cable falls out on its own” Charging port →
- “It says there is liquid in the connector” Charging port →
- “The footage looks hazy or has a bright smear in it” Lens glass →
- “There is a chip or a crack in the front glass” Lens glass →
- “The picture is soft in one corner only” Lens glass →
- “Coloured or black bands across the picture” Image sensor →
- “Dead or stuck pixels that stay in the same place” Image sensor →
- “The picture is there but the colours are wrong” Image sensor →
- “No picture at all, though the camera responds” Image sensor →
- “Water got in although the camera is waterproof” Door & waterproof seal →
- “There is condensation behind the lens” Door & waterproof seal →
- “The battery door no longer closes firmly” Door & waterproof seal →
- “The rubber seal looks flattened or shiny” Door & waterproof seal →
- “It went in water or something was spilled on it” Water damage →
- “It worked after drying and then stopped” Water damage →
- “It has been behaving oddly since it got wet” Water damage →
- “It shows no sign of life” Logic board →
- “It will not charge and a new battery did not help” Logic board →
- “The screen stays black but you can hear it running” Logic board →
- “It restarts on its own or gets very hot” Logic board →
- “The speakers sound muffled” Cleaning →
- “There is dust or lint in the ports” Cleaning →
- “It runs hotter or louder than it used to” Cleaning →
What each repair involves
Screen repair — Andere actiecamera € 89,00
On almost every modern device the glass, the display panel and the touch layer are laminated into one piece at the factory, so a crack is rarely only cosmetic. Dirt and moisture travel through it to the layers underneath, which is how broken glass becomes an image full of lines or a touch layer that taps on its own a few weeks later. That is why the whole assembly is replaced rather than the glass alone.
You might notice
- The glass is cracked
- The screen is black but it still rings or vibrates
- Touch does not respond, or taps by itself
- There are green, pink or white lines across the display
- Part of the image is missing or discoloured
What we check first
Whether the display and the touch layer are both affected or only one, whether the backlight is still working, and whether the sensors and cameras that sit behind the screen came through the impact. If the device still shows an image we check touch across the whole surface, not just the middle.
Tested before you get it back
Image across the whole display · Touch in every corner · Brightness and auto-brightness · Front camera and sensors behind the screen
Blue Apple battery — Andere actiecamera € 89,00
A lithium battery loses a little capacity with every charge cycle, and after a few years the problem is not only how long it lasts. It can no longer deliver the peak current the device asks for, so it cuts out under a heavy app or in the cold even though the percentage says otherwise. If the battery also swells it pushes against the screen or the case from the inside, and then leaving it costs you a second part.
You might notice
- The battery drains much faster than it used to
- It shuts down suddenly with charge left
- It only works while plugged in
- It gets warm while charging
- The screen or the back is starting to lift
What we check first
The battery is measured out rather than replaced on the strength of the complaint. If it turns out to be healthy we tell you that, because a device that drains fast can also be a worn charging port or something running in the background.
Tested before you get it back
Charging from empty · Behaviour under load · The device holds a charge while idle
Charging port — Andere actiecamera € 85,00
A port that will not charge is surprisingly often not broken. Lint from a pocket or a bag gets pressed further in by the plug every time until there is a hard plug of it at the bottom, and then the cable cannot seat deeply enough to make contact. Where the port itself has failed it is sometimes a separate part and sometimes soldered to the board, and that changes both the price and how long it takes.
You might notice
- It only charges if the cable is held at a certain angle
- It has stopped charging altogether
- The cable falls out on its own
- It says there is liquid in the connector
What we check first
First a cable and an adapter we know are good, because the fault is in one of those often enough to matter. Then the port under magnification, for debris, bent contacts and corrosion. If cleaning is all it needs, that is all we do.
Tested before you get it back
Charging with our cable and with yours · The cable holds without being propped up · Data transfer where the port carries it
Lens glass — Andere actiecamera € 79,00
On most action cameras the glass in front of the lens is a separate part from the lens itself, which is the difference between a modest repair and a new camera. Scratches you can barely see with the naked eye scatter light badly once the sun is in shot, so a camera that films through a haze is usually a glass problem rather than a failing sensor.
You might notice
- The footage looks hazy or has a bright smear in it
- There is a chip or a crack in the front glass
- The picture is soft in one corner only
What we check first
Whether the damage stopped at the glass or reached the lens group behind it, which decides whether this repair is the right one.
Tested before you get it back
A test shot into the light for flare and haze · Sharpness across the frame · The seal around the new glass
Image sensor — Andere actiecamera € 99,00
The sensor turns light into the image, and unlike glass it does not wear — it fails, usually after a hard knock, water, or heat. A mark that stays in exactly the same spot while the camera moves is on the sensor or the glass in front of it, which is the quickest way to tell this apart from a lens problem.
You might notice
- Coloured or black bands across the picture
- Dead or stuck pixels that stay in the same place
- The picture is there but the colours are wrong
- No picture at all, though the camera responds
What we check first
Whether the fault follows the sensor or the cable to it, because a damaged ribbon produces very similar banding for a fraction of the cost.
Tested before you get it back
A clean frame with no banding · Colour reproduction against a reference · Recording at the resolutions the camera claims
Door & waterproof seal — Andere actiecamera € 79,00
The waterproofing on an action camera is a rubber seal and the door that presses on it, not the body. That rubber hardens with age and heat, and a grain of sand in the groove is enough to hold the door a fraction open. This is the part that lets water into a camera rated for diving, and it is the cheapest part of the camera to renew.
You might notice
- Water got in although the camera is waterproof
- There is condensation behind the lens
- The battery door no longer closes firmly
- The rubber seal looks flattened or shiny
What we check first
The seal, the groove it sits in and the door catch, plus whether water has already been inside — a camera that has flooded needs its board looked at too, and we would rather find that now.
Tested before you get it back
The door closes with even pressure all round · The seal seats without a gap · No condensation after a temperature change
Water damage — Andere actiecamera € 95,00
The water is rarely what finishes a device — corrosion is. While there is voltage on a board with liquid between its layers, current flows where it should not and the traces eat themselves. That is why switching it off comes before everything else, and why charging it to see whether it still works is the worst thing you can do. Rice and a hairdryer move moisture around rather than removing it, and coffee, beer or seawater leave salt and sugar that keep working after the surface is dry. We open the device, clean the board, remove the corrosion and measure the circuits to find what has been affected. We will not promise an outcome: what can be saved depends on what went in, how long it stayed powered, and what it reached. You hear the honest odds after the free diagnosis, and if you say no it has cost you nothing.
You might notice
- It went in water or something was spilled on it
- It worked after drying and then stopped
- It says there is liquid in the connector
- It has been behaving oddly since it got wet
What we check first
How far the liquid travelled, which components show corrosion, and whether the storage is still readable. That assessment is the diagnosis, and it is free.
Tested before you get it back
Everything the liquid reached · Charging and battery behaviour · Cameras, speakers and microphones · Wi-Fi and mobile signal
Logic board — Andere actiecamera € 99,00
Most workshops swap complete assemblies and send a board fault somewhere else. We measure the board, trace the failure to the component causing it and replace that — a shorted power rail after liquid, a burnt-out charging chip after a bad adapter, a damaged backlight circuit that leaves you reading the screen by torchlight. It is soldering under a microscope on parts the size of a grain of sand and it takes longer than anything else here. What it buys you is that your own board stays in the device, and with it, usually, your data.
You might notice
- It shows no sign of life
- It will not charge and a new battery did not help
- The screen stays black but you can hear it running
- It restarts on its own or gets very hot
What we check first
Whether power is arriving and where it stops, before anything is said about the board — a dead battery, a broken port and a failed screen all look identical from the outside, and all are cheaper.
Tested before you get it back
It starts and stays running · Charging from empty · The board temperature under load · The storage is still readable
Cleaning — Andere actiecamera € 79,00
Dust in a speaker mesh, lint in a charging port and a cooler full of fluff all produce complaints that look like faults. A clean is the cheapest thing on this page and it is worth trying before anything is replaced, because often enough it is the whole repair.
You might notice
- The speakers sound muffled
- There is dust or lint in the ports
- It runs hotter or louder than it used to
What we check first
The ports, meshes and cooling under magnification, and whether cleaning is likely to solve it or only to help.
Tested before you get it back
Speaker and microphone clarity · Charging seats properly · Temperatures where cooling was cleaned
Before you bring it in
None of this is required — you can walk in without doing any of it. It just makes the visit shorter and, in one case, protects your device.
- 1 Back up if you still can, through iCloud, a computer or whatever you normally use. Most repairs leave your storage untouched, but a device that has already taken a knock is exactly the one you want a copy of.
- 2 Bring it charged if it still powers on. A device with some charge can be tested properly before and after the work, which saves a second visit.
- 3 Take off the case and any screen protector, and bring them with you rather than leaving them on.
- 4 If the complaint is about charging, bring your own cable and adapter. The fault is in one of those often enough that it is worth five minutes to rule them out.
- 5 Know your passcode, and your Apple ID or Google account details if the device asks for them. We cannot test a repair on a device nobody can unlock.
- 6 If liquid has been involved, switch the device off and leave it off — do not charge it to see whether it still works. Corrosion keeps going while there is voltage on the board, so every hour counts. Rice does nothing.
- 7 If the screen or the back is lifting, or the device no longer sits flat, stop charging it and bring it in. That is a swelling battery, and using it makes the damage spread to parts that were fine.
How the repair works
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1
Free diagnosis
We establish what is actually wrong rather than what it looks like, because a device that will not charge and a device that will not turn on often have the same cause and different fixes.
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2
Price and options first
You hear what it costs and, where there is a choice of part, what each one means, before anything is opened. If we think the repair is not worth it, we say so then.
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3
The repair
On a phone, most of the common jobs are done while you wait. A tablet, laptop, watch or console is left with us, and you are told at drop-off roughly how long it will be.
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4
Testing
The part we fitted is tested, and so is everything around it that the work could have disturbed.
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5
Collection
Come and get it, or have it collected and returned if you would rather not make the trip. Whatever we replaced carries a warranty, set out in our terms.
What we test before you get it back
Only the things the work could have affected. A list of everything on the device would look thorough and mean nothing.
- Image across the whole display
- Touch in every corner
- Brightness and auto-brightness
- Front camera and sensors behind the screen
- Charging from empty
- Behaviour under load
- The device holds a charge while idle
- Charging with our cable and with yours
- The cable holds without being propped up
- Data transfer where the port carries it
- A test shot into the light for flare and haze
- Sharpness across the frame
- The seal around the new glass
- A clean frame with no banding
- Colour reproduction against a reference
- Recording at the resolutions the camera claims
- The door closes with even pressure all round
- The seal seats without a gap
- No condensation after a temperature change
- Everything the liquid reached
- Charging and battery behaviour
- Cameras, speakers and microphones
- Wi-Fi and mobile signal
- It starts and stays running
- The board temperature under load
- The storage is still readable
- Speaker and microphone clarity
- Charging seats properly
- Temperatures where cooling was cleaned
Repair or replace?
Repairing usually makes sense when
- The device works apart from the one thing that is broken.
- A single part is at fault, and it is one that comes off on its own.
- The repair costs a fraction of a replacement.
- You want to keep this device, and what is on it.
Worth a diagnosis before deciding when
- Several things are wrong at once, which often means one underlying cause.
- Liquid has been involved, because what can be saved depends on what the board looks like inside.
- The fault is on the board, where the work is longer and the outcome is less predictable.
- The physical damage is extensive — a bent frame or a case that no longer closes changes what is possible.
We will not tell you to repair something that is not worth repairing. On an older device with an expensive part, the honest answer is sometimes to put the money towards a replacement, and you will hear that from us.
Why bring a Andere actiecamera to Blue Apple
The price before the work
Your model has a price per repair on this page. Where a price cannot be known in advance — liquid damage, board-level faults — you get it after the free diagnosis, and it does not move afterwards.
Board-level repair
Most workshops swap whole assemblies and send a board fault elsewhere. We trace the fault to the component and replace that, which is cheaper and keeps your own board, and usually your own data, in the device.
A choice of part where one exists
Where more than one quality of screen or battery is available for your model, you choose, and you see the price of each before deciding.
An honest no
When a repair costs more than the device is worth, or the odds are poor, we tell you before you commit. The diagnosis is free either way.
In Amsterdam Zuid
Rijnstraat 76-H in the Rivierenbuurt, walking distance from Amsterdam RAI. Collection and return, or insured post, if you cannot come in.
Is your repair not listed?
Request a quote and we will let you know what repairing your Andere actiecamera costs. Can't come by? We collect your device in Amsterdam, or you post it to us for free.