Networking & enterprise security hardware repair

We confirm before you send anything Diagnosis and quote first Rijnstraat 76-H, Amsterdam

Network hardware tends to fail in power supplies, ports and cooling. We repair the hardware; configuration, licensing and firmware support stay with your network administrator or vendor. Send us the model number, the fault and what you have already tried.

Specialist equipment: we confirm per device whether we can repair it.

Good to know

Hardware only. Configuration, licences and security policy are not part of the repair.

Send a request

Brands we currently handle

Only brands switched on for this category are listed. A brand that is not listed may still be possible: ask before you send anything.

Aruba
Check Point
Cisco
Extreme Networks
Fortinet
Juniper Networks
MikroTik
NETGEAR
Networking Part of HPE
Omada Part of TP-Link
Palo Alto Networks
Ruckus
SonicWall
Sophos
UniFi Part of Ubiquiti
WatchGuard
Zyxel

Device types

Enterprise routers
Managed switches
PoE switches
Fibre-optic switches
Network firewalls
Enterprise Wi-Fi access points
Wireless controllers
Network security appliances
Fibre-optic transceivers and networking modules
Enterprise VPN appliances

Availability depends on the model and on parts.

Typical problems

Device will not power on or keeps rebooting
Ethernet or SFP/fibre port faults
PoE circuitry faults
Fan failure and overheating
Boot failure after a firmware update
Mainboard faults
Power supply or adapter failure

How it works

1
Send a request

Use the form below with the brand, model and a description of the fault. Photos help.
2
We confirm

We tell you whether we can repair it, before you bring or send anything.
3
Hand it over

Bring it, send it by post or agree on-site service, whichever is available for your device.
4
Diagnosis and quote

We find the fault and send a quote. Nothing is repaired until you approve it.
5
Repair and test

After approval we repair the device and test it before it goes back to you.

Diagnosis and quotation

A quote follows the diagnosis. If a diagnostic fee applies to your device, we tell you before we start. Prices depend on the model, the fault and the parts, so no price is shown here unless it has been verified.

Handover options

We confirm the handover options for your device when you send a request.

Questions about Networking & enterprise security hardware repair

Will you restore my configuration?

No. Configuration stays with you or your administrator. Export the configuration before you send the device, if it still starts.

Can you repair a PoE port that no longer supplies power?

Often this is a circuit fault we can assess. We confirm for your model whether the repair is practical.

How do I send a repair request?

Use the form on this page with the brand, model and a description of the fault. We reply to say whether we can repair it before you bring or send anything.

Do I pay for a diagnosis?

If a diagnostic fee applies to your device, we tell you before we start. We only begin work after you have approved the quote.

My brand or model is not listed. Can I still ask?

Yes. The list shows what is switched on today. Other brands and models are sometimes possible, so ask first.

What happens to the data on my device?

Make a backup first. We cannot guarantee that data survives a hardware repair.

Related categories

Servers & enterprise computing Workstations & high-performance PCs NAS, storage & backup systems

Send a repair request

Tell us what you have and what is wrong. We reply by email to say whether we can repair it.

Name

Phone (optional)

Brand

Model or model number

How would you like to hand it over?

What is wrong?

We use your details only to answer your request. Read our privacy policy.