Servers & enterprise computing repair

We confirm before you send anything Diagnosis and quote first Rijnstraat 76-H, Amsterdam

Server downtime usually traces back to a small number of failing components: power supplies, fans, memory, storage controllers or the mainboard. We handle hardware faults and component-level diagnostics. Send us the model, the serial number and a description of the fault first, so we can confirm whether the repair is possible before you ship anything.

Specialist equipment: we confirm per device whether we can repair it.

Good to know

This service covers hardware repair. Operating-system support, software licensing and data recovery are not part of it unless agreed in writing.

Send a request

Brands we currently handle

Only brands switched on for this category are listed. A brand that is not listed may still be possible: ask before you send anything.

Fujitsu
IBM
Inspur
Oracle
PowerEdge Part of Dell
ProLiant Part of HPE
Rack Part of ASRock
Server Part of ASUS
Server Part of Gigabyte
Supermicro
ThinkSystem Part of Lenovo
UCS Part of Cisco

Device types

Rack servers
Tower servers
Enterprise servers
Server motherboards
Server power supplies
RAID controllers
Enterprise storage controllers
Server cooling systems
GPU servers
High-performance computing systems
Enterprise workstations
Blade server systems

Availability depends on the model and on parts.

Typical problems

Power supply failure or redundancy faults
Fan failure and overheating
Mainboard faults, no POST or boot errors
Memory (RAM) errors
RAID controller and storage backplane faults
Management controller (BMC/IPMI) faults
Component-level diagnostics

How it works

1
Send a request

Use the form below with the brand, model and a description of the fault. Photos help.
2
We confirm

We tell you whether we can repair it, before you bring or send anything.
3
Hand it over

Bring it, send it by post or agree on-site service, whichever is available for your device.
4
Diagnosis and quote

We find the fault and send a quote. Nothing is repaired until you approve it.
5
Repair and test

After approval we repair the device and test it before it goes back to you.

Diagnosis and quotation

A quote follows the diagnosis. If a diagnostic fee applies to your device, we tell you before we start. Prices depend on the model, the fault and the parts, so no price is shown here unless it has been verified.

Handover options

We confirm the handover options for your device when you send a request.

Questions about Servers & enterprise computing repair

Do you repair servers on site?

Availability of on-site service is shown on this page when it is offered. Otherwise the server is brought in or sent to the workshop.

What do you need to assess a server fault?

The make, model and serial number, what the server does or no longer does, and any error codes or LED patterns. Photos of the labels help.

How do I send a repair request?

Use the form on this page with the brand, model and a description of the fault. We reply to say whether we can repair it before you bring or send anything.

Do I pay for a diagnosis?

If a diagnostic fee applies to your device, we tell you before we start. We only begin work after you have approved the quote.

My brand or model is not listed. Can I still ask?

Yes. The list shows what is switched on today. Other brands and models are sometimes possible, so ask first.

What happens to the data on my device?

Make a backup first. We cannot guarantee that data survives a hardware repair.

Related categories

Workstations & high-performance PCs NAS, storage & backup systems Networking & enterprise security hardware

Send a repair request

Tell us what you have and what is wrong. We reply by email to say whether we can repair it.

Name

Phone (optional)

Brand

Model or model number

How would you like to hand it over?

What is wrong?

We use your details only to answer your request. Read our privacy policy.