E-bikes and charging equipment run on electronics, a display, a controller, a communication module, and these are what fail rather than the battery cells or the mechanics. Mains and battery electricity is dangerous, so this is a category where the honest answer begins with what we are qualified to do and what you should never try yourself.
Blue Apple repairs e-mobility and charging electronics in Amsterdam. The e-mobility and charging page lists the brands we work with, what typical repairs cost and how to send us a request.
What usually goes wrong with e-mobility and charging electronics
- E-bike display fault. A display that is dark, shows an error or no longer responds to its buttons, while the bike itself is fine.
- Controller or motor driver fault. An e-bike that gives no assistance, cuts out or throws an error that does not clear.
- Charging port or charger fault. A bike that will not charge, a charger that will not output or a port that has worn.
- CAN or Bluetooth module fault. A bike that does not talk to its app, or whose components no longer communicate.
- EV charger control board fault. A charging station that does not start, shows an error or does not recognise a car.
- Charging communication fault. A charger that powers up but will not talk to the vehicle.
Brands and models we look at
These are the e-mobility brands we list, and some of the models with their own pages, each with an estimate of what a typical repair costs.
Brands: Bosch eBike Systems, Shimano STEPS, Specialized, Trek, Giant, Segway, Wallbox, Easee, Alfen, ABB, Schneider Electric.
Popular models: Wallbox Pulsar Plus (11 kW), Easee Home, Alfen Eve Single S-line, ABB Terra AC wallbox (11 kW), Bosch Performance Line CX drive unit, Segway Ninebot MAX G2, Shimano EP801 drive unit, Specialized Turbo Vado 4.0.
Repair or replace?
A display, a controller or a charger board costs far less than a new bike or wall box, and is usually worth repairing. Electrical and high-voltage work, including EV batteries and charging stations, requires specialist training: we only accept work we are qualified and equipped to carry out, and we say so after a first look. Never open a charger or a battery pack yourself.
Looking after your e-bike or charger
- Use the original charger. A wrong charger is a common cause of controller and battery faults.
- Keep connectors dry and clean. Moisture in a charging port causes corrosion and errors.
- Do not ride or charge a damaged battery. A battery that has taken a hard impact or swelled needs specialist advice.
How a repair works at Blue Apple
The prices for these devices are estimates until we have seen them. Send a request with the model and what is wrong, and we tell you what a repair is likely to cost and how to get the device to us. The final price is confirmed in writing after the diagnosis, before any work starts. You can use the custom repair form, or call 020 239 11 93.
Common questions
Do you repair e-bike batteries?
Battery packs and high-voltage work are specialist matters. We tell you after a first look whether we can take a unit on.
Do you repair EV charging stations?
Only what we are qualified and equipped for; send a request with the model and the fault. The e-mobility page lists the brands.
In short
Displays, controllers, ports and communication modules can be repaired in e-mobility electronics, and we only take on what we are qualified to do. See the e-mobility and charging page for the models and repairs, or send us a request. You will find us at Rijnstraat 76-H in Amsterdam, and you can call 020 239 11 93 with a question first.
