Xiaomi robot vacuums offer a lot of features for the price, from laser mapping to self-emptying docks and mopping. That makes them common, and it also makes the same few faults common: the laser turret, the brushes and wheels, the water pump and the battery.
Blue Apple looks at Xiaomi robot vacuums at Rijnstraat 76-H in Amsterdam. The Xiaomi robot vacuums repair page shows what a typical repair costs per model; the final price is confirmed in writing after the diagnosis.
What usually goes wrong with Xiaomi robot vacuums
Clean the sensors and the turret, remove hair from the brushes and wheels and empty the bin and the tank first. If the fault remains, these are what we repair.
- Laser turret that jams or fails. The turret on top of the robot builds the map. A turret that is stuck, or a sensor that has failed, gives a robot that circles, gets lost or refuses to start.
- Side brush and gears. The side brush is driven by small plastic gears that strip when the brush is jammed with hair.
- Wheel and drive faults. A robot that drives crooked or stops with a wheel error has hair in the module or a worn motor.
- Pump and tank faults on the mopping models. A tank that leaks, or a pump that no longer moves water, leaves dry floors or a wet robot.
- Battery that fades. Cleaning time that drops, or a robot that does not charge.
The Xiaomi models we repair
Every model below has its own page, with an estimate of what a typical repair costs.
Xiaomi Robot Vacuum X20 Plus, Xiaomi Robot Vacuum S10+, Xiaomi Robot Vacuum-Mop 2 Pro.
Repair or replace?
A Xiaomi robot is a moderate purchase, so repair has to be in proportion. A battery, a turret or a wheel module is usually worth doing; for an older model with several faults at once, replacing can be cheaper. We tell you honestly after the diagnosis.
Looking after your Xiaomi robot
- Clean the brush and wheels weekly. Hair is what strips the gears and wears the motors.
- Wipe the turret and the sensors. Dust on the sensors is the main cause of navigation errors.
- Empty the tank after mopping. Standing water is what fouls the pump.
How a repair works at Blue Apple
The prices for these devices are estimates until we have seen them. Send a request with the model and what is wrong, and we tell you what a repair is likely to cost and how to get the device to us. The final price is confirmed in writing after the diagnosis, before any work starts. You can use the custom repair form, or call 020 239 11 93.
Questions about Xiaomi repair
Can the laser turret be replaced?
Yes, in most cases. We tell you after the diagnosis whether the turret or the sensor is the fault and what it costs.
Which Xiaomi robots do you repair?
Robot Vacuum X20 Plus, S10+ and Robot Vacuum-Mop 2 Pro, on the Xiaomi robot page.
In short
Turret, brushes, wheels, pump and battery are what we repair on a Xiaomi robot vacuum, and the diagnosis tells you whether it pays. See the Xiaomi robot vacuums repair page for the models and repairs, or send us a request. You will find us at Rijnstraat 76-H in Amsterdam, and you can call 020 239 11 93 with a question first.
