Network hardware is installed once and forgotten until it fails, which is why its faults are usually power, ports and fans: the parts that run continuously. A switch or a firewall often costs more than the repair, and replacing it also means rebuilding its configuration, so repair is worth considering for good equipment.
Blue Apple repairs network equipment in Amsterdam. The network equipment page lists the brands we work with, what typical repairs cost and how to send us a request.
What usually goes wrong with network equipment
- Will not power on or keeps restarting. A dead switch or a firewall that reboots in a loop points at the power supply, an adapter or the mainboard.
- Ethernet or fibre port faults. Ports that no longer link, flap or sit at the wrong speed, with cables and modules that work elsewhere.
- PoE circuit faults. A switch whose PoE ports no longer power cameras, phones or access points, while data still flows.
- Fan failure and overheating. A failed fan shows as an alarm, throttling or a shutdown.
- Mainboard faults. A device that powers on but never reaches a working state.
Brands and models we look at
These are the network brands we list, and some of the models with their own pages, each with an estimate of what a typical repair costs.
Brands: Cisco, Ubiquiti UniFi, MikroTik, Juniper Networks, Fortinet, Aruba, HPE Networking, NETGEAR, TP-Link Omada, Sophos, SonicWall, Palo Alto Networks, Check Point, Extreme Networks.
Popular models: UniFi Dream Machine Pro Max, Fortinet FortiGate 60F, Fortinet FortiGate 100F, Cisco Catalyst 9200L-24P-4G, Cisco Meraki MX68, MikroTik CCR2004-16G-2S+, Juniper SRX345, Aruba 6200F switch.
Repair or replace?
Good network equipment is usually worth repairing, particularly managed switches, firewalls and controllers, where the configuration and licences are tied to the device. This is hardware repair only: configuration, licences and security policy are not part of it. Keep a copy of the configuration before the device comes in.
Looking after your switch or firewall
- Back up the configuration. A repaired device is only useful if you can restore its settings.
- Keep it ventilated and dust-free. Fans and heat are what fail in a rack.
- Use a UPS or surge protection. A power spike is how many network devices die.
How a repair works at Blue Apple
The prices for these devices are estimates until we have seen them. Send a request with the model and what is wrong, and we tell you what a repair is likely to cost and how to get the device to us. The final price is confirmed in writing after the diagnosis, before any work starts. You can use the custom repair form, or call 020 239 11 93.
Common questions
Do you configure the device after the repair?
No. Hardware repair only: configuration, licences and security policy are not part of it.
Which network brands do you work with?
Cisco, Ubiquiti UniFi, MikroTik, Juniper, Fortinet, Aruba, NETGEAR, TP-Link Omada and more, on the network equipment page.
In short
Power, ports, PoE, fans and boards are what fail on network hardware, and the diagnosis tells you which one it is. See the network equipment page for the models and repairs, or send us a request. You will find us at Rijnstraat 76-H in Amsterdam, and you can call 020 239 11 93 with a question first.
