MacBook keyboard not working: keys stick or do not respond
A key that sticks, types twice or does nothing? How to tell whether it is software or hardware, what you can try yourself and when a repair is needed.
Read more →A key that sticks, a letter that repeats itself or a row that has gone dead: at Blue Apple in Amsterdam we work out what is behind it. You get a free diagnosis and a fixed price before we start work.
These are the prices for each model. Choose yours to book a time slot.
| Model | Keyboard | Book a repair |
|---|---|---|
| MacBook Pro 16" M5 Pro/Max (2026) | € 195,00 | Book a repair |
| MacBook Pro 14" M5 Pro/Max (2026) | € 235,00 | Book a repair |
| MacBook Air 15" M5 (2026) | € 269,00 | Book a repair |
| MacBook Air 13" M5 (2026) | € 269,00 | Book a repair |
| MacBook Neo (2026) | € 269,00 | Book a repair |
| MacBook Pro 14" M5 A3434 (2025) | € 245,00 | Book a repair |
| MacBook Air 13" M4 A3240 (2025) | € 269,00 | Book a repair |
| MacBook Air 15" M4 A3241 (2025) | € 269,00 | Book a repair |
| MacBook Pro 14" M4 A3401 (2024) | € 235,00 | Book a repair |
| MacBook Pro 14" M4 Pro/Max A3112 (2024) | € 235,00 | Book a repair |
| MacBook Pro 16" M4 Pro/Max A3186 (2024) | € 195,00 | Book a repair |
| MacBook Air 13" M3 A3113 (2024) | € 269,00 | Book a repair |
| MacBook Air 15" M3 A3114 (2024) | € 269,00 | Book a repair |
| MacBook Pro 14" M3 A2918 (2023) | € 269,00 | Book a repair |
| MacBook Pro 14" M3 Pro/Max A2992 (2023) | € 269,00 | Book a repair |
| MacBook Pro 16" M3 Pro/Max A2991 (2023) | € 240,00 | Book a repair |
| MacBook Air 15" M2 A2941 (2023) | € 269,00 | Book a repair |
| MacBook Pro 14" M2 Pro/Max A2779 (2023) | € 259,00 | Book a repair |
| MacBook Pro 16" M2 Pro/Max A2780 (2023) | € 220,00 | Book a repair |
| MacBook Air 13" M2 A2681 (2022) | € 249,95 | Book a repair |
| MacBook Pro 13" M1/M2 Touch Bar A2338 (2020-2022) | € 210,00 | Book a repair |
| MacBook Pro 14" M1 Pro/Max A2442 (2021) | € 229,00 | Book a repair |
| MacBook Pro 16" M1 Pro/Max A2485 (2021) | € 220,00 | Book a repair |
| MacBook Air 13" M1 A2337 (2020) | € 195,99 | Book a repair |
| MacBook Air 13" A2179 (2020) | € 155,00 | Book a repair |
| MacBook Pro 13" Touch Bar A2251 (2020) | € 269,00 | Book a repair |
| MacBook Pro 13" Touch Bar A2289 (2020) | € 224,00 | Book a repair |
| MacBook Air 13" A1932 (2018-2019) | € 169,00 | Book a repair |
| MacBook Pro 13" Touch Bar A1989 (2018-2019) | € 249,00 | Book a repair |
| MacBook Pro 13" Touch Bar A2159 (2019) | € 290,00 | Book a repair |
| MacBook Pro 15" Touch Bar A1990 (2018-2019) | € 220,00 | Book a repair |
| MacBook Pro 16" Touch Bar A2141 (2019) | € 220,00 | Book a repair |
| MacBook Air 13" A1466 (2013-2017) | € 125,00 | Book a repair |
| MacBook Pro 13" A1708 (2016-2017) | € 144,00 | Book a repair |
| MacBook Pro 13" Touch Bar A1706 (2016-2017) | € 199,00 | Book a repair |
| MacBook Pro 15" Touch Bar A1707 (2016-2017) | € 190,00 | Book a repair |
| MacBook Air 11" A1465 (2013-2015) | € 119,00 | Book a repair |
| MacBook Pro 13" A1502 (2013-2015) | € 155,00 | Book a repair |
| MacBook Pro 15" A1398 (2012-2015) | € 149,00 | Book a repair |
| MacBook Air 11" A1370 (2010-2012) | € 119,00 | Book a repair |
| MacBook Air 13" A1369 (2010-2012) | € 99,99 | Book a repair |
incl. VAT · A dash means we do not offer that option for that model. The model page lists every option available.
On low-travel keyboards there is barely any room under the key, so a crumb or a grain of sand is enough to make the mechanism stick or register twice. Liquid is a different story: it does not stay on top but runs down to the membrane and the board underneath, where the damage carries on long after the surface has dried. On many recent laptops the keyboard is riveted into the top case together with the battery and the trackpad, so replacing it means replacing that whole assembly. It is precise work and therefore workshop work: count on one to two working days rather than waiting at the counter.
On recent MacBooks the keyboard, trackpad and battery are riveted into the top case. Convenient for the factory; for a repair it means a single dead key could in theory cost you the whole assembly. So we work at part level where we can rather than swapping the case as a unit. The same goes for the logic board: where many workshops write a board off, we measure it out and replace the component causing the fault. If your model has a Touch ID sensor, it is paired to the board, so it keeps working through a board repair — but not through a board replacement, and we tell you that up front.
Choose your model, see the fixed price and pick a time slot straight away.
Rijnstraat 76-H, 1079 HK Amsterdam
What we see on the workbench, explained without the jargon.
A key that sticks, types twice or does nothing? How to tell whether it is software or hardware, what you can try yourself and when a repair is needed.
Read more →
Having a MacBook repaired in Amsterdam? What to look for in a repairer: a diagnosis first, the parts used, your data and clear agreements.
Read more →
From appointment to pickup: how a MacBook repair works at Blue Apple in Amsterdam, also when you cannot come by and have it collected or sent in.
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